Returns
Our Return Policy
45 Day Money Back Guarantee*
If for any reason you are not completely satisfied with your purchase, you may return or exchange the item within 45 days hassle-free, given the item has not been used, damaged, or altered. We’ll do everything possible to take care of your return quickly. Products must be unused, in original packaging with tags attached so they are suitable for resale. *Closeouts/Used items excluded.
- If you are beyond 45 days, give us a call and we will do everything we can to find a solution.
- Call us with any questions at 1-720-522-2021.
- *Excludes Closeouts/Used items. All Closeout/Used Sales are FINAL.
How to return your order:
1) Contact us by phone or email to notify us of your intent to return or exchange. To expedite your return, send us your tracking number. If exchanging items, tell us what colors, sizes you would like to exchange for so we can expedite your exchange.
Email: AdventureNowOutdoors@outlook.comPhone: 1-720-522-2021
2) Send the unused items with ALL printed materials and accessories via United States Postal Service, FedEx or UPS (return shipping cost paid by you), to:
Adventure Now Outdoors ATTN: RETURN
56 Robin Lane
Bailey, Colorado 80421
3) The product must be insured during shipment, with the insurance and shipping charges prepaid by the Buyer. If this product is returned uninsured, the Buyer assumes all risks of loss or damage during shipment.
4) Once we receive your return or exchange, we will fully inspect it, and refund your return -or- send your exchange. Any difference in prices will be refunded or we will contact you to collect any additional amount (including additional shipping).
- All authorized returned items in new condition are subject to a 10% restocking fee
- All authorized returned items in used condition are subject to a 50% restocking fee
Refunds & Credits
After we accept your return, you will be issued a refund with the same payment method you originally used to place the order. The refund amount will be composed of the original purchase price minus the restocking fee. Please allow a couple days for the credit to appear on your account.
Manufacturer Warranty
We sell only products we believe in, built by reputable companies who stand behind their products. If you have a problem with a product, please contact the manufacturer directly for warranty issues. If you need assistance, we are here to help. Just call us. We want to ensure you are 100% satisfied with your purchase.